Neat Video & Neat Image community

I did a big photo shoot with multiple models. The photographer gave me a CD full of images & every single one of them is EXTREMELY noisy & grainy. I am very upset because it's the first time I used an important modeling agency. They are asking for the pictures but I'm afraid to give them such bad images. I tried using the default settings in Neat Image but it didn't help. I then turned up all the settings (I just got it so I don't know what I'm doing). That didn't do anything either.
Is there somewhere I can post a few of these bad images so someone can tell me what to do? I'M DESPERATE!
Thank you in advance to anyone who can help me!!

If you would send me (support at neat image.com) one image I could try to process it to see what kind of treatment these images need.

Vlad

Thank you, Vlad
I will do that right now.