ACES compatability

resolve technical issues related to use of Neat Video
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geoffboyle
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Joined: Tue Oct 29, 2013 8:54 am

ACES compatability

Post by geoffboyle » Mon Sep 21, 2015 6:57 am

Hi, I'm using Resolve 12 and an ACES workflow, when I try to add Neat at the end of the chain ie the last node, it doesn't see any of the corrections made and tries to noise reduce a non-ACES image.

This of course doesn't work.

Help!

Geoff Boyle

NVTeam
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Post by NVTeam » Mon Sep 21, 2015 9:27 am

This may be a bug/feature/limitation of Resolve itself..

Could you prepare a small test project allowing to reproduce this problem directly? Please e-mail the project to support [at] neatvideo.com for direct tests. Then we will be able to find out more.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

geoffboyle
Posts: 7
Joined: Tue Oct 29, 2013 8:54 am

Post by geoffboyle » Mon Sep 21, 2015 10:04 am

Do you want the project file plus the rushes?

I can cut down the rushes as they're frame based C500 .rmf

NVTeam
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Post by NVTeam » Mon Sep 21, 2015 10:29 am

If you can reproduce this using the clip from our testkit then we will only need the project itself because we already have the clip.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

geoffboyle
Posts: 7
Joined: Tue Oct 29, 2013 8:54 am

Post by geoffboyle » Mon Sep 21, 2015 11:14 am

I don't think I can use the test kit because I need a file form that Has an ACES IDT...

I've uploaded a folder called "Neat"

If you want to share files the use the CML-FTP site.....
Site: ftp.geoffboy.myzen.co.uk
User:*******
Pass: *******

There is only one RAW frame there but the project file is there as well.

Geoff
Last edited by geoffboyle on Mon Sep 21, 2015 12:32 pm, edited 1 time in total.

NVTeam
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Post by NVTeam » Mon Sep 21, 2015 11:24 am

Thank you, we have downloaded the project file and one frame. We will try to reproduce the problem using these.

Please note that this forum is public so it may be not secure to publish the account information like this. I recommend to remove it.

Vlad
Image Image Neat Video team
noise reduction for video and photos

geoffboyle
Posts: 7
Joined: Tue Oct 29, 2013 8:54 am

Post by geoffboyle » Mon Sep 21, 2015 12:33 pm

Thank you,

I have anonymised it but it is the open FTP site for cinematography mailing list members so there are thousands of people with access to it!

Geoff

NVTeam
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Post by NVTeam » Tue Sep 22, 2015 1:48 pm

Unfortunately we couldn't open this test project, it just doesn't show the clip/frame. Could you double-check it please?

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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