Can't load TIFF file

general questions about Neat Image
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balarila
Posts: 1
Joined: Wed Aug 23, 2006 9:57 am

Can't load TIFF file

Post by balarila »

When I try to open my TIFF file, I get this message:
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Neat Image tried to load image from file: .....
Specified file could not be read as TIFF.
Note: only 8/16-bit grayscale or 24/48-bit RGB TIFFs can be opened.
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My TIFF files are in ProPhoto colorspace and 16-bit. I noticed that my Photoshop only saves in 8/16/32 bit RGB. Help!
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Please e-mail a small sample TIFF that shows this error message in NI to the support at neatimage.com. We will examine the file and find a solution.

Thank you,
Vlad
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