Hello
I have a little problem with Preset Matching. I have 5 folders containing dnps by shutter ranges: 000-020 (dnps for 1/10, 1/13, 1/15, 1/20), 030-040 (between 1/30 and 1/40), 050-100, 125-160 and 200-1000 (faster than 1/200, actually contains dnps for 1/200, 1/250 and 1/320).
NI correctly uses the "faster" preset for images until 1/400 and 1/500, but starting at 1/640 it uses the 000-200 preset. I don't understand why NI used the 000-200 preset since there are 4 presets in the parent folder.
Preset Matching problem
Lets try to reproduce this effect.
Please send an e-mail to support at neatimage.com with a single ZIP file containing: 1) all profiles and presets you use together with sub-folder structure where they are located, 2) a sample image that matches to a wrong preset, 3) a txt file with a description of all profile / preset matching settings in Neat Image Options.
We will setup the same image/profile/preset/matching environment and will try to reproduce the effect to see whether something is going wrong, what exactly and how to fix the problem.
Thank you,
Vlad
Please send an e-mail to support at neatimage.com with a single ZIP file containing: 1) all profiles and presets you use together with sub-folder structure where they are located, 2) a sample image that matches to a wrong preset, 3) a txt file with a description of all profile / preset matching settings in Neat Image Options.
We will setup the same image/profile/preset/matching environment and will try to reproduce the effect to see whether something is going wrong, what exactly and how to fix the problem.
Thank you,
Vlad
