NeatImage 5.8 / still PS3 error :(

resolve technical issues related to use of Neat Image
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hyungjay
Posts: 2
Joined: Tue Jun 12, 2007 6:19 pm

NeatImage 5.8 / still PS3 error :(

Post by hyungjay »

I am still getting an error after I installed the new NeatImage 5.8 on PS3.

Is anyone getting an error also?

If not, could you please let me know how you made it working?
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

What error message do you receive?

Vlad
Last edited by NITeam on Mon Jul 16, 2007 8:47 pm, edited 1 time in total.
hyungjay
Posts: 2
Joined: Tue Jun 12, 2007 6:19 pm

Post by hyungjay »

it is kind of wired.

I ran the PS3 and open two photos...
than tried to modified and tried to do something and PS3 crashed.

I have to re-do it.

These are happening when I installed the NeatImage 5.7 and 5.8.

so I removed them from Plug-in.

after that PS3 did not have any problem, it just crashed some times.
not like NeatImage installed.
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Please uninstall all versions of Neat Image and remove all remaining copies of Neat Image plug-ins from CS3 (look in Plug-ins folder inside CS3 folder). Then please make sure CS3 works correctly (contact Adobe if it doesn't). When CS3 does works correctly, re-install Neat Image v5.8 once again and try to use it in CS3. Please let me know the results.

Thank you,
Vlad
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