Is there any way to delete preferences for the Neat Image plugin for PS CS? It seems to be crashg more these days, and I want to avoid a corrupt pref file (if there is such a thing).
Thanks.
Crashing with PS CS
Well, it's been about 5 days, I haven't received any email returns from macsupport@neatimage.com. Any other suggestions? I can probably paste the crash report as generated when the thing dies.
Thanks.
Thanks.
We received your e-mail on Dec 14 and answered by e-mail on Dec 14.
You probably have it in the spam filter somewhere.
Anyway, you wrote that you used v4.2. Please download the latest version available on our website (use the original download instruction that came with your license after purchas), install it and check whether the problem is still present in v4.3. It is quite likely that it will be fixed by this update alone.
Please let me know the results with v4.3.
Thank you,
Vlad
You probably have it in the spam filter somewhere.
Anyway, you wrote that you used v4.2. Please download the latest version available on our website (use the original download instruction that came with your license after purchas), install it and check whether the problem is still present in v4.3. It is quite likely that it will be fixed by this update alone.
Please let me know the results with v4.3.
Thank you,
Vlad
4.3 solved the problem
Thanks...I installed the version 4.3 of NI and it hasn't crashed since.