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Viewing Images problem

Posted: Sat Sep 12, 2009 10:12 pm
by joergens.mi
When I load an Image, i don't get the picture with correct values. All colours are wrong. This completly wrong values are in all 4 steps including the output image. when I store the image the resulting image ist correct. What is my fault. My pictures are generated with an Pentax K20D and I'm using the pictures out of cam.

Posted: Sun Sep 13, 2009 8:05 am
by NITeam
Do those images have any non-sRGB color profile in them?

Could you send an example image to support [at] neatimage.com? We would check what is happening.

Thank you,
Vlad

Posted: Sun Sep 13, 2009 10:00 am
by joergens.mi
the email to your support has been sent.

Posted: Sun Sep 13, 2009 10:16 am
by NITeam
Please start NI, click Image, then in the popup window click the Reset button.

For more information please see this section of the user guide.

Thank you,
Vlad

Posted: Sun Sep 13, 2009 5:35 pm
by joergens.mi
:oops: Thank you very much now it's running fine :oops: