Viewing Images problem

resolve technical issues related to use of Neat Image
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joergens.mi
Posts: 3
Joined: Sat Sep 12, 2009 10:07 pm

Viewing Images problem

Post by joergens.mi »

When I load an Image, i don't get the picture with correct values. All colours are wrong. This completly wrong values are in all 4 steps including the output image. when I store the image the resulting image ist correct. What is my fault. My pictures are generated with an Pentax K20D and I'm using the pictures out of cam.
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Do those images have any non-sRGB color profile in them?

Could you send an example image to support [at] neatimage.com? We would check what is happening.

Thank you,
Vlad
joergens.mi
Posts: 3
Joined: Sat Sep 12, 2009 10:07 pm

Post by joergens.mi »

the email to your support has been sent.
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
Contact:

Post by NITeam »

Please start NI, click Image, then in the popup window click the Reset button.

For more information please see this section of the user guide.

Thank you,
Vlad
joergens.mi
Posts: 3
Joined: Sat Sep 12, 2009 10:07 pm

Post by joergens.mi »

:oops: Thank you very much now it's running fine :oops:
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