Paid, got no e-mail or license key
Paid, got no e-mail or license key
I purchased the plug-in upgrade for OSX of Neat Image on July 18. The money has been drawn from my bank. I have received not a word, nor an answer to an e-mail, about my code or how to download the newer version. Need a response!
We processed your order shortly after you placed it and sent you the download instruction to your e-mail address.
bellsouth.net often kills incoming e-mails without informing the user, it seems to be the case.
Please advise an alternative e-mail address, I will re-send the registration details there.
Thank you,
Vlad
bellsouth.net often kills incoming e-mails without informing the user, it seems to be the case.
Please advise an alternative e-mail address, I will re-send the registration details there.
Thank you,
Vlad
Try sending to l.belg2@gmail.com
I don't know why Bellsouth (AT&T, really) didn't process it, though. I don't have problems with them. And I routinely check my junk folder for mail that shouldn't actually fall there.)
I don't know why Bellsouth (AT&T, really) didn't process it, though. I don't have problems with them. And I routinely check my junk folder for mail that shouldn't actually fall there.)
I THINK I have it, but I have to dash to a dental appointment. The problem seemed to be that your log-in area would NOT allow a copy/paste of the registration code. Once I typed it in manually, it worked. Of course, two browsers balked. Both said the download area was essentially untrustworthy or unverifiable or something.
I'll get back to you if I run into any jams. But now, I'm late for an unpleasant date! <g>
I'll get back to you if I run into any jams. But now, I'm late for an unpleasant date! <g>
Paid, no email, no code
My order number U5699885002...... Paid with Pay Pal .... 5 emails .... no reply....dispute started with paypal....this is very bad form..
Barry
Barry
We replied to all your e-mails, sent replies to bahodgin@fusemail.com. Apparently you haven't received them. Likely because of some filtration (spam filters?) at fusemail.com.
The problems is not with our side but with that e-mail box (bahodgin@fusemail.com). Please advise an alternaitve e-mail address to contact you and we will re-send the license there.
Thank you,
Vlad
The problems is not with our side but with that e-mail box (bahodgin@fusemail.com). Please advise an alternaitve e-mail address to contact you and we will re-send the license there.
Thank you,
Vlad