NeatImage plug-in crashes Aperture 3.4 on OSX 10.8.2

resolve technical issues related to use of Neat Image
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dasuess
Posts: 1
Joined: Fri Sep 21, 2012 1:31 pm

NeatImage plug-in crashes Aperture 3.4 on OSX 10.8.2

Post by dasuess »

I recently upgrade my macbook to 18.8.2 and Aperture to 3.4 and now my NeatImage plug-in crashes Aperture. The tiff file gets created by the crash happens before NeatImage is opened. My other plug-ins are working fine following the upgrade.

Anyone else seeing this?
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Yes, the recent Aperture update 3.4 has broken compatibility. We are currently working on a solution to this problem. As soon as we have a solution, I will post an update here.

Kind regards,
Vlad
bkgs
Posts: 3
Joined: Tue May 01, 2012 1:20 am

Aperture crashing

Post by bkgs »

I have a similar issue. The new file is created via the plug in and opens OK but as soon as I try to load a profile Aperture crashes. I am on OS 10.8.2 using Aperture 3.4.1 and Neat image version 7.2.0 Pro. What can be done to fix this?
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
Contact:

Post by NITeam »

Please re-download the latest build of Neat Image and also update Aperture to the latest available version. This should fix the problem.

Thank you,
Vlad
bkgs
Posts: 3
Joined: Tue May 01, 2012 1:20 am

Aperture crashing

Post by bkgs »

Thanks Vlad Just as you predicted this procedure solved the problem.
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