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NeatImage plug-in crashes Aperture 3.4 on OSX 10.8.2

Posted: Fri Sep 21, 2012 5:13 pm
by dasuess
I recently upgrade my macbook to 18.8.2 and Aperture to 3.4 and now my NeatImage plug-in crashes Aperture. The tiff file gets created by the crash happens before NeatImage is opened. My other plug-ins are working fine following the upgrade.

Anyone else seeing this?

Posted: Fri Sep 21, 2012 8:15 pm
by NITeam
Yes, the recent Aperture update 3.4 has broken compatibility. We are currently working on a solution to this problem. As soon as we have a solution, I will post an update here.

Kind regards,
Vlad

Aperture crashing

Posted: Tue Oct 09, 2012 8:23 am
by bkgs
I have a similar issue. The new file is created via the plug in and opens OK but as soon as I try to load a profile Aperture crashes. I am on OS 10.8.2 using Aperture 3.4.1 and Neat image version 7.2.0 Pro. What can be done to fix this?

Posted: Tue Oct 09, 2012 8:37 am
by NITeam
Please re-download the latest build of Neat Image and also update Aperture to the latest available version. This should fix the problem.

Thank you,
Vlad

Aperture crashing

Posted: Tue Oct 09, 2012 7:43 pm
by bkgs
Thanks Vlad Just as you predicted this procedure solved the problem.