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NeatImage not installing - Windows 7 Photoshop CC

Posted: Mon May 19, 2014 1:35 pm
by KevinA
Hi,
I've installed the latest version of NeatImage plugin for windows. All goes well and I accept the default settings for installing the plugin in Photoshop. When I start Photoshop CC there isn't any entry for NeatImage in the Filter Menu. Now I know it used to work but I've just reinstalled all my software onto an SSD. Any suggestions?

Thanks in advance

Kevin

Posted: Mon May 19, 2014 8:22 pm
by NITeam
Do you start the 32-bit version of PS CC, the 64-bit version of PS CC or you don't know for sure?

Thank you,
Vlad

Posted: Tue May 20, 2014 6:42 am
by KevinA
Sheesh, it was that simple :oops: Thank you Vlad for the heads up. It was starting 32 bit so I changed it to the 64 bit version and all is now ok. Why do they install both versions? Can I just uninstall the 32 bit version? Anyway, thanks for your help and solution, greatly appreciated

Posted: Tue May 20, 2014 6:54 am
by NITeam
The installer of PS does offer some options about that, you may want to check it. By default it installs both versions.

Vlad