When I try to use NI with my HD7750 GPU, which is listed as officially supported, some sort of "black triangles" sometimes appear on the image.
Also, when I split the interface into four views (for example, by selecting "Y Freq" option) a command line window appears, and mentions GPU error "GPUOCLApi:memcpyDtoH". If I do it several times, the Photoshop crashes.
When using CPU only, everythng works just fine - no problems whatsoever.
Neat Image: 7.6.0
CPU: AMD FX-4130 3.8GHz quad-core
RAM: 8GB DDR3 dual-channel
GPU: Radeon HD7750 1GB GDDR5
Drivers: Radeon Software Adrenalin 2019 (latest stable)
Host: Adobe Photoshop CC 2017
OS: Windows 7 64-bit
Radeon HD7750: image corruption and GPU error
Re: Radeon HD7750: image corruption and GPU error
You have posted to the Neat Video area of the forum but your question is about Neat Image.
I wonder if you would be best advised to repost your question to the correct forum area?
Jeff
I wonder if you would be best advised to repost your question to the correct forum area?
Jeff
Re: Radeon HD7750: image corruption and GPU error
Please make screenshots of those triangles and send those to support by e-mail.
Please also try to limit the amount of GPU memory allowed to Neat Image in its Preferences, say to 20%, and check if that helps to avoid those issues.
Also, please check if the newest version 8.4 shows the same problem.
Thank you,
Vlad
Please also try to limit the amount of GPU memory allowed to Neat Image in its Preferences, say to 20%, and check if that helps to avoid those issues.
Also, please check if the newest version 8.4 shows the same problem.
Thank you,
Vlad