GPU error rendering Adobe Premiere with Neat Video effect

resolve technical issues related to use of Neat Video
Post Reply
IDP360
Posts: 1
Joined: Mon Sep 09, 2019 12:07 pm

GPU error rendering Adobe Premiere with Neat Video effect

Post by IDP360 » Mon Sep 09, 2019 1:58 pm

Hello,

I am currently editing a VR 8K video shot with an insta360 Pro 2 on Adobe Premiere Pro CC 2019.

I bought Neat Video to reduce noise and flick.

I then affix a sharpness effect and a lumetry effect.

during calculation, an error appears: "GPU error at GeForce GTX 1080 ti: unknow error (999) in GPUCUDAApi :: freeGPU <.>"

I have tried many things, but nothing to do, I am at a dead end and I am much behind in the delivery of my project.

Do you have a solution to offer me?

NVTeam
Posts: 2411
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Re: GPU error rendering Adobe Premiere with Neat Video effect

Post by NVTeam » Sat Sep 14, 2019 5:52 pm

Please try to contact support [at] neatvideo.com, they will try to help you.

Thank you.

Post Reply