Crash VegasPro17 B421 and NV 5.2

resolve technical issues related to use of Neat Video
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Grazie
Posts: 24
Joined: Thu Mar 06, 2008 10:26 am

Crash VegasPro17 B421 and NV 5.2

Post by Grazie »

Hello - I've tried attaching the DMP file for your attention. But it is 6mb Zipped.

Please help,

Grazie

NVTeam
Posts: 2462
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Re: Crash VegasPro17 B421 and NV 5.2

Post by NVTeam »

Please send the dmp file to support [at] neatvideo.com by e-mail.

Please also prepare a small test project with just one clip and one effect
and check if the problem is reproducible. If it is reproducible, please describe the steps
that need to be taken to reproduce it after opening the test project. Please send the test
project (and source clip) to the above e-mail address as well.

Thank you,
Vlad

Grazie
Posts: 24
Joined: Thu Mar 06, 2008 10:26 am

Re: Crash VegasPro17 B421 and NV 5.2

Post by Grazie »

Hi Vlad! Thank you. I'll get it ready

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