Neat Video crashing

resolve technical issues related to use of Neat Video
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onlysublime
Posts: 3
Joined: Sun Oct 31, 2021 5:25 am

Neat Video crashing

Post by onlysublime »

Hello, Neat Video has been working for me. But now after Windows 11 and the new Adobe Premiere Pro, it's crashing during all my encodes. I remove the Neat Video from my project and the encode works.

AMD Ryzen 5900X
48GB RAM
Nvidia 1080 GTX
Adobe Premiere Pro 2022
Windows 11 Pro
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
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Re: Neat Video crashing

Post by NVTeam »

Please create a fresh new test project with just one short clip (for example this one) and just one effect (Reduce Noise v5 SR) and check if the problem is reproducible in this test project.

Thank you,
Vlad
onlysublime
Posts: 3
Joined: Sun Oct 31, 2021 5:25 am

Re: Neat Video crashing

Post by onlysublime »

Hello. I created a new project with only that MPEG4 clip and Neat Video and it didn't crash.
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Re: Neat Video crashing

Post by NVTeam »

That is good. Now please try to gradually modify that test project to make it look more and more like your main project until it starts crashing. This will give you an idea of what change triggered the crashes. Perhaps it is a specific input clip or some combination of effects.

Vlad
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