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NeatVideo does not render in Motion 5.6
Posted: Sat Nov 20, 2021 9:58 am
by valleo
Hi there,
I just throwed NV on a clip in Motion 5.6 but the effect did not render. I just see my original clip.
My specs: MacBook Pro M1 Max 64GB, Monterey 12.0.1, NV is SR 5.4.7.
Thanks
Re: NeatVideo does not render in Motion 5.6
Posted: Sat Nov 20, 2021 5:43 pm
by NVTeam
We could not reproduce this problem on our machines. Please check if the problem is reproducible in FCP itself. Please also send us (support at neatvideo.com) a test project for Motion that allows to reproduce the issue on your machine. Please include the source clip.
Thank you,
Vlad
Re: NeatVideo does not render in Motion 5.6
Posted: Tue Nov 23, 2021 11:47 am
by valleo
Hi there,
can I post you a PM with a link?
Thanks
Re: NeatVideo does not render in Motion 5.6
Posted: Tue Nov 23, 2021 12:18 pm
by NVTeam
Please e-mail it to support at neatvideo.com
Thank you.
Re: NeatVideo does not render in Motion 5.6
Posted: Tue Nov 23, 2021 12:31 pm
by valleo
OK, just mailed you a Wetransfer link.
Re: NeatVideo does not render in Motion 5.6
Posted: Tue Nov 23, 2021 12:44 pm
by NVTeam
Thank you, received. Working on it.