Neat Video & Neat Image community

Hello all,

I just purchased Neat Video but whenever I close Premiere Pro I get a pop-up from Neat Video saying Neat Video has detected a critical error and must terminate. This then also causes Premiere Pro to not properly shutdown. You can download the .dmp file here: https://drive.google.com/file/d/1BQSuPN ... sp=sharing.

Thank you for reporting this. We will try to reproduce and also analyze the file to see what happened.

Kind regards,
Vlad

Thanks!