Hey guys just installed neat video in fcp mac ... but i dont have any manual settings to play with nor can i manually adjust the image ,,, is that normal ???
do you really just apply filter and it does it all automatically???
if not please let me know where do i find settings all other filters are normally in my third screen called filters .
and when i apply reduce noise i cant see that filter has been applied the only thing that happens is that it asks me to render the footage again
thanks for the help in advance
Neat video in fcp
Do you use two or more monitors? There is a bug in FCP that may cause some problems when the plug-in settings are on the secondary monitor. Please make a screenshot of the Filters tab after you added Neat Video to a clip and send it to support [at] neatvideo.com, we will check if the Options button is where it should be.
Thank you,
Vlad
Thank you,
Vlad
Thanks i ve sorted that, but now my Final Cut Pro keep crashing i keep getting msg that crash is related to neat videoNVTeam wrote:Do you use two or more monitors? There is a bug in FCP that may cause some problems when the plug-in settings are on the secondary monitor. Please make a screenshot of the Filters tab after you added Neat Video to a clip and send it to support [at] neatvideo.com, we will check if the Options button is where it should be.
Thank you,
Vlad
its impossible to leave it to render it always crashes
Please send the crash log, and preferably a small test project that allows to reproduce the crash to support [at] neatvideo.com. We will analyze the collected data and find the cause. Then the solution should become clear. The problem generally may be caused by a combination of such factors as version of FCP, version of Quicktime, FCP memory settings, project settings. A test project will help reproduce the crash and localize the issue. The crash log will be very useful too.
The crash logs should be in:
/Users/<username>/Library/Logs/CrashReporter
/Library/Logs/CrashReporter
Please look there for logs related to Final Cut Pro and if you find any please e-mail them to me for analysis.
Thank you,
Vlad
The crash logs should be in:
/Users/<username>/Library/Logs/CrashReporter
/Library/Logs/CrashReporter
Please look there for logs related to Final Cut Pro and if you find any please e-mail them to me for analysis.
Thank you,
Vlad