PProHeadless.exe (Media Encoder) Crashes When Encoding Video

resolve technical issues related to use of Neat Video
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MMerritt
Posts: 1
Joined: Wed Jul 28, 2010 5:18 pm

PProHeadless.exe (Media Encoder) Crashes When Encoding Video

Post by MMerritt » Wed Jul 28, 2010 5:28 pm

I'm using Adobe Premiere Pro CS4 on Windows 7, and encoding using Adobe Media Encoder.

Whenever I apply use the Neat Video filter, and then go to encode, Media Encoder's PProHeadless.exe crashes. I have to close out of everything and log in to my computer again, because PProHeadless is a service.

If I remove the filter and try to encode again, everything is fine. I've tried encoding using multiple formats, including H.264, MPEG2 and Windows Media.

Any tips?

Thanks!

NVTeam
Posts: 2261
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Wed Jul 28, 2010 9:03 pm

I recommend to re-download and re-install the plug-in. The latest update will most likely fix the problem.

Vlad
Image Image Neat Video team
noise reduction for video and photos

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