Vegas 8.0 Crashes on Render with NV

resolve technical issues related to use of Neat Video
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TonyS.
Posts: 2
Joined: Fri Aug 13, 2010 3:07 am

Vegas 8.0 Crashes on Render with NV

Post by TonyS. » Fri Aug 13, 2010 3:45 am

I just purchased the pro version of NV. It worked really well at first, but then tried to render an HD file and it crahses after 1% of the render, then I have to close the program. Now it crashes any time I try to render that clip, even in SD. I'm using 32bit and have a new i5 with Vista 32.

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Fri Aug 13, 2010 9:14 am

32bit - do you mean the version of the software?

Please send to support [at] neatvideo.com any details of the crash (screenshots, crash logs, etc.), we will try to figure out the problem.

Also, please mention which antivirus software you use. Some antiviruses may interfere and cause crashes.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

TonyS.
Posts: 2
Joined: Fri Aug 13, 2010 3:07 am

Post by TonyS. » Fri Aug 13, 2010 8:19 pm

Yes- I'm running Vista 32bit and dowloaded the 32bit version of NV. I don't have any antivirus running on this machine because it's a dedicated edit suit.

NVTeam
Posts: 2261
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam » Fri Aug 13, 2010 8:37 pm

Please send to support [at] neatvideo.com any details of the crash (screenshots, crash logs, etc.), we will try to figure out the problem.

If possible please send a small test project with a short clip (1-2 seconds) just allowing to reproduce a crash.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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