Doubling Noise Reduction Effect Crashes PPro CS5

resolve technical issues related to use of Neat Video
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Pyramid Pyro
Posts: 8
Joined: Wed Dec 08, 2010 6:32 pm

Doubling Noise Reduction Effect Crashes PPro CS5

Post by Pyramid Pyro » Fri Dec 10, 2010 9:08 pm

Part of this is my mistake but I was wondering if there was a fix available.

As I go through and apply the noise reduction effect to the clips in my PPro CS5 timeline, I occasionally (mostly from fatigue) do something stupid and apply the effect twice (2 instances of the effect in the effects panel).

Normally, I would say "oops" and delete one of the instances and move on. With Neat though, it won't let me delete the second instance and crashes PPro. My guess is this happens because the plugin is very intensive.

Granted, I shouldn't (even by accident) apply the second instance of the effect in the first place. But is this normal behavior for it to crash the entire program?

Awesome program though :)

Erik

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Fri Dec 10, 2010 9:52 pm

Thank you for reporting this issue. We will try to reproduce and fix it.

Vlad
Image Image Neat Video team
noise reduction for video and photos

Rod McKinnon
Posts: 1
Joined: Sun Jan 10, 2010 11:54 am

Premier Pro Crashes with two instances of the filter

Post by Rod McKinnon » Sun May 08, 2011 8:02 am

I can confirm Premier pro CS4 And CS5 crash if two instances of the filter are used. Ive done the same thing when pasting filters. Yes I know it should not be done.

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Sun May 08, 2011 9:47 am

We will fix this in the very next regular update that we prepare now.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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