Purchased Pro version for FCP, but Demo version appears

questions about practical use of Neat Video, examples of use
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funkmusicinstitute
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Joined: Thu Jan 05, 2012 7:19 am

Purchased Pro version for FCP, but Demo version appears

Post by funkmusicinstitute » Thu Jan 05, 2012 7:49 am

Hi, I just purchased FCP NV Pro version. When I open my project in FCP I see Neat Video in the filter section. However, when I try to use it on a clip, I get the window informing me that this is the Demo version. And when I try to apply the filter, it seems nothing has happened to the clip. I've watched the creative cow tutorial and followed those instructions. Same result. Any suggestions, many thanks!

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam » Thu Jan 05, 2012 10:51 pm

Sent an e-mail.

Vlad
Image Image Neat Video team
noise reduction for video and photos

JKai
Posts: 1
Joined: Fri May 11, 2012 8:41 pm

Post by JKai » Sat May 12, 2012 2:49 am

Could you post the solution to this problem so we all can find out how to by pass the DEMO version?

NVTeam
Posts: 2261
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam » Sat May 12, 2012 6:32 am

Normally, it is sufficient to close FCP and install the Pro plug-in. It will replace the Demo automatically. If this didn't work, please still close FCP, delete this folder:
/Applications/Neat Video for Final Cut/
and then re-install the Pro plug-in.

Hope this helps,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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