19 minute blu ray project crashes with neat applied

resolve technical issues related to use of Neat Video
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Ruby Media
Posts: 4
Joined: Fri Dec 07, 2012 1:24 am

19 minute blu ray project crashes with neat applied

Post by Ruby Media » Mon Jan 28, 2013 10:51 pm

I still cannot get a good clean run from neat and my system. I watched to see if memory was an issue and it was not a problem. Tried turning off the gpu as suggested worked once then went to render another blu ray project and it crashed. Usually just a scren freeze up or after a few hours a mem crash dump of blue screen. I do have a whole timeline of edits with neat video so putting neat video on the tracks before hand won't work. Any clues would be awesome. P.s. Vlad has been an excellent help on this.

NVTeam
Posts: 2274
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Mon Jan 28, 2013 11:03 pm

A freeze or blue screen is a sign of a hardware or driver problem. I recommend to make a photo of the bluescreen and send it to support by e-mail. It may help to identify the faulty component.

Vlad
Image Image Neat Video team
noise reduction for video and photos

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