Upgrading from Home to Pro version
Posted: Tue May 07, 2013 3:03 am
I was wondering if anyone had a similar problem when it came to upgrading to the Pro version.
I gave Neat Video a shot and was impressed with what it could do, so I decided to upgrade. But unfortunately when I try to login to upgrade it rejects my username and password.
I dug deep into my inbox to find the email I received when I purchased the home version and used the information in it to try to login with no luck.
I have emailed the people at Neat Video a couple of times but they haven't been very helpful. They just told me where to go to upgrade and then instructed me to login, but there lies the problem.
I would greatly appreciate any help.
I gave Neat Video a shot and was impressed with what it could do, so I decided to upgrade. But unfortunately when I try to login to upgrade it rejects my username and password.
I dug deep into my inbox to find the email I received when I purchased the home version and used the information in it to try to login with no luck.
I have emailed the people at Neat Video a couple of times but they haven't been very helpful. They just told me where to go to upgrade and then instructed me to login, but there lies the problem.
I would greatly appreciate any help.