Hrm, I must have a couple of cursed systems then, at least when it comes to running NeatImage. I tried the same sequence on my laptop, and I get a more detailed error message:
Win32 Error. Code: 1411.
Class does not exist.
NeatImage Pro Plus 5.0 + dual Opteron 244 + Windows XP SP2 + FreeBSD 5.2
I am running with the "Windows Classic" theme on both my desktop and laptop. I may have the Theme Manager disabled on just my laptop, which could explain the difference in error messages. However, the Theme Manager is active on my desktop, but the dialog box still appears.
However, I did try switching back to the default Windows XP theme (with the blue task bar and the chunky buttons), and the error no longer appears! Please don't make me go back to using the Windows XP theme. I hate it.
NeatImage Pro Plus 5.0 + dual Opteron 244 + Windows XP SP2 + FreeBSD 5.2
Thank you for checking that. Looks like the problem is related to Neat Image's interactions with Windows themes. We will try to reproduce this effect to see what can be done.
I use themes on my computer, not the default Windows XP color scheme but Silver (available in the list of color schemes). It looks much better to me.
I have confirmed that NeatImage 4.25 no longer has this problem on either my desktop or laptop XP systems! Once again, an excellent example of the high level of customer service here!
NeatImage Pro Plus 5.0 + dual Opteron 244 + Windows XP SP2 + FreeBSD 5.2