New Mac Pro, FCX 10.1.2, and a blank screen in Neat Video
Posted: Tue Jul 15, 2014 8:04 pm
Hi folks!
Neat Video has really saved me on several projects over the years and I'm really looking forward to getting a speed up from my new 2013 Mac Pro, 3GHz 8-Core Intel Xeon E5, 32GB of RAMM, dual AMD FirePro D700s with 6,144MB of video RAM.
I'm using Final Cut X 10.1.2 and the Neat Video 3.5 Pro plugin for FCX.
Unfortunately, when I add Neat Video to a clip and select the menu option to open the Neat Video window, it opens with just a gray block in the middle instead of the frame that is currently selected. I've tried it on various clips and get the same results every time.
Any idea what might be causing the problem?
Lew Kopp
P.S. I emailed you folks about this as well since my login hadn't been approved yet. Of course, the approval came about 40 seconds after I clicked send on the email. :-\
Neat Video has really saved me on several projects over the years and I'm really looking forward to getting a speed up from my new 2013 Mac Pro, 3GHz 8-Core Intel Xeon E5, 32GB of RAMM, dual AMD FirePro D700s with 6,144MB of video RAM.
I'm using Final Cut X 10.1.2 and the Neat Video 3.5 Pro plugin for FCX.
Unfortunately, when I add Neat Video to a clip and select the menu option to open the Neat Video window, it opens with just a gray block in the middle instead of the frame that is currently selected. I've tried it on various clips and get the same results every time.
Any idea what might be causing the problem?
Lew Kopp
P.S. I emailed you folks about this as well since my login hadn't been approved yet. Of course, the approval came about 40 seconds after I clicked send on the email. :-\